Gold Faceted Teardrop Pendant

When choosing to have this memorial created with us, we will prepare a handmade & personalised order pack just for you. Inside, you will find clearly labelled and secure packaging with simple step-by-step instructions for returning your loved ones ashes to us. To give you complete peace of mind, we will confirm the safe arrival of the precious inclusions within your pack.

We understand that when deciding to have a memorial made this is a deeply personal and emotional journey. We would like to reassure you that your loved one’s, or pets ashes will always be handled by us with the greatest care and respect. All the ashes that are not encapsulated within your memorial will be returned to you when we send your memorial, accompanied with a Certificate of Authenticity.

This memorial is lovingly crafted from glass to hold a small amount of your loved ones, or pets ashes. If you wish for more than one of your loved ones, or pets ashes to be held within your memorial please enter their names in the name for certificate.

As with all fine jewellery, this memorial will require gentle care to maintain its beauty over time. Your memorial will be received securely packaged, in its own jewellery box. We will also enclose with your memorial a convenient linen pouch, holding our jewellery care guide and a complimentary polishing cloth, perfect for future use and safekeeping.

When choosing an engraving for your memorial, you will receive a printed copy of your order details and an order confirmation form within your order pack. We kindly ask that before you sign and return this to us, please check your engraving details. For example, spelling, upper and lower case, punctuation, special characters etc. If any amendments are required, please contact us in writing with your changes prior to returning your pack to us.

Once we receive your pack, we will confirm the safe receipt to you as soon as we can (within three working days). From this point, we unfortunately cannot guarantee any further request changes will be possible as your memorial maybe in progress. However, we will enquire with our jeweller, to see if this is achievable for you. We will faithfully replicate the engraving which was provided to us and cannot be responsible for any errors.

When having a memorial ring engraved, please consider the number of characters in comparison to your chosen ring width and ring size. If you are unsure, please do not hesitate to contact us and we can offer you our guidance of the best option.

Helen's passion for the past 18 years has been creating glass & Crystallure memorial jewellery and keepsakes. When Helen's sister lost her partner suddenly at 30 years of age, his ashes were returned to her in a transparent container within a plastic bag. When receiving him back in this manner, it was like losing Tom all over again. Helen understood at that moment the need for something beautiful and tangible as a memorial to him and made her Sister a bracelet containing his ashes which brought her some comfort and which she wore every day.

Whilst winning her awards both locally and nationally, Helen made the very first ashes into jewellery memorials commercially available in the UK which were featured on national TV together with worldwide press.

"I make everything myself in my workshop in Somerset. I have always been a perfectionist and am my harshest critic but to me, every piece I make is to memorialise a loved family member, friend or pet and deserves only the very best attention to detail and respect. I will never let anything be sent to a family that isn’t my absolute best." - Helen