Privacy Policy

L2D Limited trading as “Footprints and Whispers” is committed to safeguarding and preserving the privacy and confidentiality of our clients.

This Privacy Policy explains what happens to any personal data that you provide to us.

 

Information That We Collect

In running and maintaining our website we may collect and process the following data about you;

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information or make a purchase.
  • Information that you provide when you communicate with us by any means.

 

Google Analytics

As part of our Google Analytics tracking, we are using the following features: Google Analytics Demographics & Interests Reporting and Remarketing With Google Analytics.

The Google Analytics tracking cookies are being used on this site to gather anonymised information about the demographics of users, including age, gender and interests, based on information collected by Google Advertising cookies. This information would be used for analysis of website traffic to better improve user experience and product offerings online.

Google Analytics cookies will be used to collect information about your browsing on the site, including the pages that you visit, and the actions that you take. This information will be used for Remarketing, in order to better target our advertising towards you.

If you wish to opt-out of these services, we recommend that you use the Google Analytics Opt-Out browser add-on, which can be found at: https://tools.google.com/dlpage/gaoptout/. This will prevent your data from being tracked by the Google Analytics cookie. If you wish to opt out of personalised advertising and remarketing, you can do this via the Google Ads settings. For more information, please consult the following Google Help article: https://support.google.com/ads/answer/2662922?hl=en-GB

 

Use Of Your Information

We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:

  • To provide information to you that you request from us relating to our products or services.
  • To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
  • To inform you of any changes to our website, services or goods and products.

 

Storing Personal Data

We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated and stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

 

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

 

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

 

Access To Information

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.

 

Data Protection

We will always conform with the Data Protection Acts.

We are registered as L2D Limited with the Data Commissioner Registration number Z3537091. This specifically excludes us, amongst other issues, from divulging any personal information to any other third party without your express permission. Eg This specifically excludes us passing on donor information to charities unless the donor permits us so to do.

 

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy on 01908 866167 or emailing us at shop@footrintsandwhispers.co.uk